Fly the Team Iceshanty Flag! Iceshanty Proshop
Size 500 Long shot but worth a try. Replacement ha dale $7-12 and shipping, whole new reel $15-20.
Shimano has great service. It's $9.88 with free shipping directly from Shimano.https://fishshop.shimano.com/collections/sn500fd
Shimano North America wants me to send it in for inspection. Going that route doesn't seem to make much sense as it will cost $5-8 to mail it in, to possibly receive news I need to pay $12 for a new handle. May as well keep this for parts and go buy a new one for $15-$20.
Picked up two new Sienna's for $14.99, although two spots I called/stopped at had sold out recently (with that price it makes sense!). I'll keep the other for a parts reel.
Scheels