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I think we are all experiencing the same issue. I have also tried to contact Clam with no luck.Has anyone had ice to try to see if in fact it does cut? This is very frustrating, I have been looking to add this to the aresonal for some time and when I finally pull the trigger and have to worry if it will cut when I am out there or not. I guess I will make sure I have the Handel for the auger with me when I try. I know that will work!
I tried cutting ice 2 times and only cut 10 holes because of the wobble. More like someone else stated, It is stirring the auger.
oh no i just bought a new one on a great deal to use this weekend. think i'll bring my first gen that i can trust.
Wish I had a plate and extension. I would take it to work and find out EXACTLY how crapty it was, down to .0001" and then ask what they allow for tolerances and runout on the extensions before telling them what I got, lol. That is frustrating 3300. Can you get your money back and just get a new plate and extension?
So I spent a lot of time messing around with my setup today trying to reduce/eliminate the wobble. I am using a new Ridgid Octane hammer drill with a 2 year old Clam plate and Clam extension with a 7” Mora auger. I tried multiple kinds of tape trying to find the tightest fit while still being able to disassemble if necessary. I found that 2 wraps of electric tape was the best for reducing the wobble. It is not perfect, but much better than before and I plan to try it on the ice tomorrow.
Contacted Dicks and they said to contact Clam. Looks like I am screwed. I did send Clam one more email and laid on the line. Told them to either refund my money or replace the defective product. I guess I will see tomorrow if they even respond.
keep calling until you get an rma with a prepaid shipping label. they have a 60 day return policy. just tell them you want a refund. don't say the box is gone. put it in any box and send it back. all they need is your order number.
Got my Return shipping label from Dicks and got the plate boxed up. When UPS opens it is on it's way back. Clam never contacted me on it.
Do you need the box?
I wont show you the terrible job I did re-boxing it but it is pretty bad. The return Shipping label just says "Three simple steps can make all the difference: use a corrugated box, provide internal protection such as bubble wrapping, and close your container securely."I used a huge box and cut it down so it is as small as possible.
ok great, did you take it apart? What adapter would you guys suggest with a 7 inch Mora and the Ridgid Octane? obviously now I will have to put the handle on the drill. Thanks for everything guys!
DR.SPECKLER, Hopefully my problem isn't wide spread. After drilling a few holes you will know. Be careful because it made my auger walk around.
What adapter would you guys suggest with a 7 inch Mora and the Ridgid Octane? obviously now I will have to put the handle on the drill. Thanks for everything guys!