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Talked to Shappell this afternoon the product manager is flying to Missouri tomorrow to the factory where they drill the sleds. He is doing some quality control testing to get the jigs aligned so the holes are where they need to be. Fun fact learned today all holes are hand drilled off an aluminum jig. Anyways the new sleds will be shipping out shortly to those of us that need them. The new folding braces are starting production, he said they will be shipping out right around Thanksgiving. The new tent prototype is finished it's flying over now and as soon as he gets back from Missouri to run some quality control tests and ok it, they'll start production. It sounds like around Thanksgiving will be the ship date on the new tents. He made it a point to apologize and wants to make this right. I appreciate that, and hope it works out for all of us. I will keep updating the progess as the fixes show up.
Did they say they are going to just send it the replacement braces/tents to people who have already ordered or will we have to contact them again?
That I'm not sure of, didn't think to ask. He knows I need all 3 of those parts once the fixes come through. Hoping the tent gets figured out quickly, I'm getting excited to get it, mod it, and be out on the ice again.
Who have you been talking to? I talked with a Gary? Yesterday about my tent being small and he said he was going to get the office in Missouri to send me new today.. I thought it wasn't going to be January until the new design tents were ready but reading this it sounds like Thanksgiving. I'd be better off having them wait and just send me the new design.. worried whatever they send me today might be large.
Hmm, I haven't heard from him in awhile. Do you have contact info for him directly? You can PM it to me if you'd wish, I'd like to find out where mine is coming along, and see if I can get a tracking number.
Well, mine is fully assembled. The new instructions were on point. My tent seems to setup up fine. The little flaps that velcro onto the tub under your feet seem to be a little long? Is that the issue that everyone else has been having? I'm not sure how big of a deal that is but it would be nice if that lined up better. The folding brace definitely seems kinda flimsy, I'll probably contact them about having that replaced with the new design.Other then that, this does seem a bit on the small side, a little smaller then I thought, but I'll have to get it on the ice and try it out before making my final judgments there.
Wonder why they didn’t just stick with the silver bar model?thats the model i was going to buy in a heartbeat.a fx100 with a thermal tent is all it needed to be not some combled up mess that obviously was not ready to hit the market.what was so wrong with the first version of the fx100i?
Did you have your tent on before the new tub came? I looked through but couldn’t find anything. Just wondering if the fit was better before vs after
I asked this question, nothing was really wrong with the silver bar version but the emt conduit is thin in general. So if a tent got caught in the wind or gear dropped on them and they bent, shipping a single piece bar was expensive and a pain. They didn't say this but I also think they were trying to expand the fish-able area and head room that's why they changed the tent to be bigger but with sag it's actually smaller. They also wanted to try and add new upgrades like the dog leg down to the ice and the velcro to hold the side portions of the tent on.
Hey Peccavi18, did you get my PM's I sent you last night? Should have been 3 total. I think my PM's aren't sending for some reason.
I just spent some time on the phone with Wandee talking about this tent and the issues its having. First, the fx100i is the only tent having these issues they updated all of their models to the black tube and none of the other ones are having any of these issues. I did ask and they are still selling the ones that shipped to stores already, they are al over and would be a pain to track down so they're not going to pull them back. Their warranty dept is ready to handle all issues but the tent so far and they did cease shipping the FX100I to retailers until they get the tent issue fixed. The new tubs are in, folding braces are being shipped next week, they are going to be alittle longer and thicker like the original fx100 version. The warranty dept is currently working on snap in wind braces for between the ground bar and the first hoop. The wind braces are an interim fix until they can get the tent issues worked out, but they should stop the sag and flapping of the front. They will be ready to ship in a week or two. The tents are all hand-sewn so depending on how tight the person held it or how they felt that day all the tents fit a little differently. Also some of the placements of the velcro on the sides for the tubes are not correctly located. These are the QC issues they are working on first. The rain flaps won't be on any of the tents until next year. The new prototypes will be back to them shortly but they want to test them in house and send them out with prostaff before they send them out to any of us only to have more issues. I'm going to stick with it, I have time on my Sportsman's Guide satisfaction guarantee return so I want to see if these wind bars and braces can fix the issues.
