MyFishFinder.com Just like iceshanty but warmer
Well that sucks... Like you know I have the new 100i, I haven't had any missing parts but also not very far along setting it up and now worried I'm going to have big issues with the tent. I was so sold on this shelter with all the reputation behind them and excited to get my first flip for a light weight run n gun vs my hub. Was planning on completing it tonight when I got home but now I'm not sure I want to go through the hassle if its going to be a pos. But a small part of me wants to set it up in hopes I didn't get a lemon, but I'm sure the odds are slim. Hopefully I can return the hyfax I installed also. Not sure what I will do yet but have a time to decide.
was very glad to see improvements as they always have tried to do. seems like this round was rushed out a little too fast. i know some of it is made here and some offshore so mistakes can and will happen, but they will fix them for you. there won't be any more conduit/silver bar fx100's made or any other models after the conduit versions are sold out. if you find one, it is older stock like mine is.i feel bad for those of you who have been inconvenienced. if you just give them a chance, they make right with you as always. the good part about all of this is the cost remains the same for features we get. i think it will be worth it when the wrinkles are gone.been on the phone for 37 minutes with eagle claw. they all are avid ice fishermen/women and do read these boards. while talking with them i was given permission to say the following:they have been testing the frame and tent for two years and went modular powder coated frame for shipping size for replacement parts. there were a few tubs with holes drilled wrong for the seat post, but has been addressed.anyone having ANY type of issue is asked to call warranty department at 720-941-8723. they will make it right.folding braces are defective and about a week out for free replacement.wind flaps will be added to zippers. next production will be early january and changes will be made then such as wind/storm flaps on all zippers. they have a new manufacturer for tents and poles. same one for tubs that are made here.free tent replacements for anyone unhappy with wind flap or leaky tents. (i would hold out for the wind/storm flap version if you can.)i made a suggestion to call the new "improved version" deluxe as they did when they had the s3000/s4000 and then came out with the deluxe version and naming the improved version dx3000/dx4000 so we know what we are getting when shopping before hand. the s stood for standard version.i explained what made shappell popular and that they need to try to keep those things going for us the best that they can.Peccavi18: he said after looking at your situation, that the tent must be sewn incorrectly and call warranty for a replacement and to check if every thing else is ok.
3300 I just got online and read about one line of your response and they called me back. Very nice guy, listened to my problems and he told me the exact same thing as what you have written. I just happen to have a list of compounding issues that they are willing to address. They had some tents that were sewn long and they're going to talk to their warehouse and make sure they find me a normal one. He said the new folding braces are about a week out and he will get me a new set of those. The tubs are US made and drilled in house he said he's going to have quality control look at them and make sure the holes are going in the right places and there's a possibility I'll be getting a new tub as well. He wanted to talk to me first and then he was going to call his warehouses and quality control to make sure he can get me all the parts and he'll call me back tomorrow. I also asked about the tubes and he said it's the exact same EMT conduit but the powder coating makes it thicker so it looks like a bigger tube since it's done inside and out. I also mentioned the new weight asking how much did it going up in weight and he said probably only a pound or two. I don't have an scale that I can easily set this on to weigh, to confirm or deny that. He seemed like he really wanted to make this right with me so I'm willing to work with them and see if we can get this fixed and working like it should.
Glad to hear your talk with them went good. Did you talk about the seat at all? Both with how the seat rails don't align properly with sled, and the bench seat itself being way to long? I'll be calling them later this evening, provided they are still open after I get off work.
I feel bad for those who had some major issues with the shelter and hope they get fixed. While I'm not completely done assembling mine yet, I'm at the very end and wanted to add a positive post saying I have not ran into any big issues or missing parts. A few of the assembly steps have been a PIA but everything is coming together and I just have to attach the dog leg, folding bracket and then the tent. Once I get everything complete I'll post more about the process and any tips I can think of. Knock on wood, Hoping I didn't just jinx myself and there is an issue with one of the last steps.
Update on the folding braces. I locked them in while talking to him yesterday and let it set up in the Windbreak position overnight when I looked at it this morning the left side one was bowed in towards the center of the tub. I didn't have my phone with me to grab a pic. I put a flat hand against it and tried pushing it back to straighten it out and it instantly took an S curve bend. This is an issue they had talked to me about already they have a fix in the works, it is about a week out.
Just got off the phone the Shappell product manager. He said he is going to send me a brand new tub on Tuesday. Apparently he is flying out to the production site for the tubs in Missouri, to do another round of Quality Control. My tub was not drilled properly, and they want to make sure it's right before they send it out. Pretty happy about that. They are going to install a set of Hyfax on it as well and I can keep the old sled as well. Pretty pleased with this, and hopefully they get all of these issues ironed out going forward, so no one else has problems.
Well got it all put together and apparently my tent is a little to small I velcroed all the loops to the poles and a few areas of the tent got awfully tight. The fabric hardly reached the lip of the tub where you would secure it. At first thought maybe I just need to pull it down more but when I went to fold the shelter back into the wind block position it would only go 3/4 of the way back and then the tent got super tight and felt like the velcro would rip if it went any further. I guess I'm not too worried based on everyone else's comments on talking to customer service, I'll be calling them tomorrow. Sitting in the tent got me excited for the ice season and to use the flip over!
Sounds like me and you need to swap tents HAHA. I did have to open up the side velcro pretty loose, its positioned right on top of the bolts that connect the tubes together and seemed to get stuck on them when opened or stowed. How was the front of your tent? Did it hang excessively? I sat in the silver one a few times I was very impressed on how quick the insulated fabric made it to hot in there. I still cant wait for hard water.
Any word on if Eagle Claw is pulling these bad units off shelves?
Not the same unit, but I purchased a flip over shanty a couple years ago. When i was putting it together some of the holes would not line up. It was the hoop portion (or bow section if that's what you would call it) to the straight tube connections. I called manufacture they sent me all new tubes and hoops. When i went to install them the holes did not line up on the new ones either. After thinking it over I flipped the hoop section around and all holes lined up. Again not same unit as this but something to possible look at. The poles may work better on left then right etc...
So all these shappell/eagle claw shelters on the market and in stores are all faulty?eagle claw needs to get them all back and start over.i dont like that they knew brackets and other stuff was faulty and put them out...making it right yeah but why sell them like that.not cool at all.
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Topic: SHAPPELL FX100I. FIRST GLANCE! (UPDATED) (Read 51088 times)
