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Rust??
Take it in for warrenty work. Shouldnt be like that.
Even after it broke loose from the first time I had trouble, every time I tighten it now it needs a channelock to untighten. That's not normal there's a catch or something in it that locks it up. Doubt it is rust. I have used other brands on the ice for multiple seasons and they don't do that.....I will see what warranty says. Looks like I have two authorized shops in town.I bought this for ice, but thought I would use this around the house more, but I don't, with those 5ah batteries are heavy suckers. I use my light Hitachis.