I know that this lovefest is getting old, but I wanted to publicly thank Marcel and Dylan for their incredible service once again.
I had written them a message on here describing a problem that I was having with my Jiffy. They quickly responded with a, "Your part x is broken" and "Let me look around and see if I have one." They were kind enough to mail it to me and I got it tonight. They also went so far as to print me a schematic with some personalized notes on how to install it. It went in easily, thanks to their help, and I'm back in business.
I know that they're not going to make a ton of money off me on this transaction, and that's what makes this even better. After taking the time to find the part and mail it, it wouldn't have been worth the hassle for many shops. But I can assure you that I will continue to support their business and recommend them to anyone that I can.
Thanks again, Dylan and Marcel! I hope to see you on Hermon this weekend. Lunch is on me, should you make it out.
Sincerely,
Ron