Auger Problems

[big big rdg]

I was out on the lake yesterday and decided to put a few more hole out deep so i brought the auger out and pulled it, it started and when the pull cord wound in the plastic piece (spool) went sideways locking the rope in place. I took off the gas tank and the top of the auger and i discovered that the metal piece that the spool connects to the top of the auger snapped. The strikemaster auger is less that a month old but i dont have the origional box or recipt, I bought it from sports authority. What Should I Do???

[pike4some]

Call the store first and see if they can do anything for you. second call strikemaster I'm sure the auger will have a serial # on it and most stores sell out of augers by end of season unless they keep in a warehouse or something but the serial # will most likely tell when it was made. Not sure what warranty is on a auger but it might be within the warranty and they will probably take care of it for you. I have heard a lot about pull cord problems on this site.

[big big rdg]

Thank You, I wanted to get out there by this weekend, Hopefully I can get an auger by then

[Skiff]

From what I've seen, every auger has at least 1 year's warranty.  There obviously was a defect in your rewind assembly, and Strikemaster is a reliable company for warranty guarantees. Tecumseh 2 hp motors this year have been having a lot of trouble with that assembly because they are made of plastic. 

[Gamalot]

www.strikemaster.com

[fishuhalik]

We've had a few strikemasters & jiffies (both the 2 horse motor) returned with broken recoils.  If ya bought it at a Gander, I'm sure they'll give ya a replacement.  Hopefully this helps.

[TJG]

Call the store first and see if they can do anything for you. second call strikemaster I'm sure the auger will have a serial # on it and most stores sell out of augers by end of season unless they keep in a warehouse or something but the serial # will most likely tell when it was made. Not sure what warranty is on a auger but it might be within the warranty and they will probably take care of it for you. I have heard a lot about pull cord problems on this site.

Grasshopper, this man is very wise, you much smart to listen to him!
If not, we will all come down on this store! By the way, most augers have a two year warr from the purchase date and the store has a 3 year from the factory. Ser# will be fine.