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Trade me for a new jiffy auger that's returned? Just kidding. I always bring in my tip ups over night so they dry out good after use, it helps some. On the polar type tip ups, always make sure the flag is perpendicular/the reel is down in the water enough to keep it warmed by the water. The top inch of water is a little chilled more than say, 4" down. Sounds like thicker grease but I have minor issues with everything when it gets colder than 10 degrees, or the wind chill goes further than -10's. You might try running a little hot water or a hair dryer over the shaft as it may be over packed with grease, or call the factory, all probability, yours are not the first. Might be they just need used a lot. My most well used tip ups are the oldest and are 40 years old, they still work just fine. Factory techs may offer insight~or not. Are they in China?Good luck.
Maybe the Chinese kid that put them together forgot to lube the parts?I tell ya, you pay a kid $1 per week, and they don't even have the professionalism to do a good job. Next time, buy Beaver Dams.Wiener
I just got one of the "Frabill Arctic Fire tip ups", it comes with "Sub Zero low temp lubricant" encased in the shaft itself. One downside is you can't adjust the height of the spool with a tip up like this as far as I know but I bet it would work pretty well in arctic climate. The shaft is basically sealed within grease/lubricant, and you can take it out for easy re-lubing/greasing. Was a little more expensive than the HT polar ones at the local store ($3-$4), but I'd say in extreme cold, it's probably worth it.
I will watch ebay this summer They are a little out of my price range for this year