Author Topic: Clam costumer service  (Read 550 times)

Offline hunt2001

  • Team IceShanty Regular
  • ***
  • Posts: 460
Clam costumer service
« on: Mar 18, 2014, 09:03 PM »
Had one of my locking collars break on my x4 fishtrap so went on line to order some from clam and there was no shipping to canada on the country options on the checkout so sent customer service a email to see why that is and got an email back right away the next morning saying they only ship to canada over the phone and the email also said there is 2 on the way in the mail already free of charge now that what I call costumer service

Offline Loudmouth879

  • Team IceShanty Maniac
  • **
  • Posts: 2,927
  • When you find your passion pursue it like crazy
Re: Clam costumer service
« Reply #1 on: Mar 18, 2014, 09:06 PM »
I never luck out with stuff like that had my tiedown straps for my clam hub break and emailed them asking about them because they were not on line and the reply I got was if you call this number you can order them.... the tie downs still work but just not as long so will deal with it for now

IceShanty Tournament 1st Place Muskie 2012
ISNY Tournament 2nd Place Crappie 2013, 2n

Offline Lprefs

  • IceShanty Rookie
  • **
  • Posts: 42
Re: Clam costumer service
« Reply #2 on: Mar 19, 2014, 09:26 PM »
I had a similar very good experience with Clam customer service.

Offline cdnb

  • IceShanty Rookie
  • **
  • Posts: 68
Re: Clam costumer service
« Reply #3 on: Mar 19, 2014, 10:30 PM »
I had multiple Clam command post thermal shelters break. They were always replaced under warranty. When the last one that was warrantied broke I emailed Clam and never got a response.

Their customer service may be good but the quality of their products is terrible.

 



Iceshanty | MyFishFinder | MyHuntingForum
Contact | Disclaimer | Privacypolicy | Sponsor
© 1996- Iceshanty.com
All Rights Reserved.