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Don't take this the wrong way. Is there any chance your not used to the offset handle?
Check the flighting to see if its straight. The shaft of the Nils auger and the flighting is pretty thin (thinner than the Jiffy, SM and Finbore hand auger I have/had) and then they weld the entire length of the flighting to the shaft. Welding the entire length can cause warpage and a drill assembly that is not straight. Sometimes they also get bent in shipping.
Good idea dkfry how do I check the Flighting to make sure it's straight ? Thanks
I bought a Nils 8" hand auger last year and it drilled fine until I handed it to a friend, who drilled a hole and handed it back. I wasn't watching real close to what he did, but when I went out on the ice the next week, it wouldn't cut at all. Maybe he tapped it on the ice. I don't know. Whatever it was, it was shot. I sent it in for resharpening and now it works again, but still spins a bit without cutting. I've ordered another head for a back-up. These things are delicate. I hadn't heard about not pressing on them, as posted above. Will definitely not press on the new head, tap it on the ice, look at it cross-eyed, etc.