Author Topic: Excellent customer service and product  (Read 1072 times)

Offline 2 dogs

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Excellent customer service and product
« on: Nov 23, 2004, 07:33 PM »
 A few years back I bought a pair of Artic Spurs (ice cleats) and loved them as they fit my Sorrels and were absolutely great on clear or wet ice to prevent slipping. I just got a new pair of Lacrosse Ice Kings (size 13) and the spurs are to small so called the manufacturer in Lansing Michigan, who happens to own a bait shop and is an avid  ice fisherman which is why he designed and sells them. He volunteered to send me new longer bungi straps at no cost to update my spurs to fit my new boots. Now that is excellent service and a good product! If I need another pair of spurs I know exactly what I will buy. :tipup:
Good thing about prisons- they reduce the potential number of fisherman on the ice!

Offline bud

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Re: Excellent customer service and product
« Reply #1 on: Nov 24, 2004, 07:50 AM »
that is so good to hear. in todays times especially.  good to hear someone still cares after the sale!
BUD

Offline Jimmy The Jigger

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Re: Excellent customer service and product
« Reply #2 on: Nov 24, 2004, 10:27 AM »
That IS good to hear,Some companys still care about their customers,after all we keep them in buisness! ;D

 



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