MyFishFinder.com Just like iceshanty but warmer
did you happend to buy it at Gander on 28th? If so, you prolly bought the one I had taken back a week er so ago. I bought a 5" and it cut like like crap. When I took it back they let me return it and I decided to go with the six instead. When I went to exchange it the manager told they cashier that they were going to resell it as new. I told the girl that it was defected and didnt cut right. She assured me that she knew it was defected but the manager said it looked fine and to put it back on the shelf. I couldnt believe they were going to do that.
i just bought a 6" a few weeks ago. It seems to cut fine, but now i gotta go outside and check if they are chinese or swed. Or do all of them come with chinese? And just the replacements are Swedes?
WMWW, I read you comment about this on MS.com awhile back, I contacted Strikemaster about it and let them know what happened. Gander had nothing to loose, it was Strikemaster's reputation that gets hurt by them putting a deffective item back out. Below are the emails I got back about it, Red was from the customer service, blue was from the management.We are not sure why Gander Mountain would do that. The issue that the gentleman was experiencing was due to the blades that were on his auger. If he would have contacted us we would have sent him a new set of blades to correct the problem. The Chinese blades seem to pose a problem so we send out Swedish blades and that seems to take care of the cutting issues. He may experience the same problems with the new auger as well. We are not sure if Gander will put new blades on the drill and sell it at a discounted price since it was used or not. Thank you for bringing this to our attention. Your email will be forwarded onto our management. Sincerely,StrikeMaster Corp.THANK YOU CHARLIE! I WILL TAKE UP WITH GANDER MT. CORPORATE.Ray PetersonStrikeMaster Corporation
I guess I should of emailed them myself the first place. Thats pretty cool that they emailed you back and are gonna further look into it. Thanks for keeping me posted.
Sorry, didnt mean to butt into your business on that whole deal, but after I read your post it kinda pee'd me off, and I was mad at Gander for being rude to my father-in-law which was very uncalled for a couple weeks prior to that. I sent them the email and repeated what you had said, a few hours later I got the reply from the CS person and about 15 minutes later the management..... I was pretty impressed by them, I figured they'd just ignore it, but it sounds like they where taking it pretty serious, which I dont blame them. If I were in your shoes I would have returned it to Gander also, but Gander should have contacted Strikemaster and sent it back or whatever, not just put a product back on the shelf that they where told was not working properly.
dont worry about butting in at all. I'm glad someone emailed them. I didnt even think about doing that. I am getting real fed up wih ganders service. I just tryed to call them yesterday to make sure they had a vex battery before I went in and the first time I called they put me threw to fishing and it rang 20 times and none picked up. I then called back and told the girl on the phone what happend and she put me threw again and this time a guy answerd and told me they did have them and hung up on me before I could even ask how much.
is there a stamping on the blades indicating where they are made?
I talked to strikemaster today too. What a pleasure the woman was to talk to there. Ive cursed out a few customer service reps in my day. Apparently they know the Chinese blades are garbage. All she wanted was my mailing info after she confirmed the serial # on my s**ty blades. New swedes are on the way. I'm excited!