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Well I have had the totally opposite results with the Customer Service at MarcumMy LX-5 arrived without a wall plug charger ..... that was over two months ago and I still have nothing to charge my battery with. Their site says that they are totally sold out of the chargers and my guess is that I won't get anything before next winter.My unit will be back at the store where I bought it and my money will be back in my pocket before then.Totally **censored** at the lack of Customer Service I have had with these guys.