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Contact Vexilar CS ..they are very good to respond ...advise them of the defect . Vexilar has had past issues with the Vexilar TriBeams and did a replacement for them several years back. What case is was the transducer puck placed in Pro..Ultra...Genz...is it possible it got froze in there one time ...or was it subjected to excessive heat.
Mine looks like that at the bottom also. I also have problems with random green lines and sometimes I can’t find my jig on the auto zoom. Maybe I will give them a call
I went out and tried the new transducer, all is good again. I'll try to scrape that material back to flush this weekened, and see if it fixes my problem transducer.
I would wait until you here back from Vexilar ..they may want it in its state of disrepair and offer you an exchange ..they have great customer service ..but then again its been 6 years but one never knows .
never seen one separate and only thing i can think of is water got in it and pushed the cap loose.the green lines may have been a damaged crystal from hitting it or water/ice or both.