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Is the ducer below the bottom of the ice?If its an old unit with an unknown history or had hard use changing the brushes and cleaning the dust out of the unit would not be a bad idea. You couls always shoot Vexilar an e-mail they have good CS.
I have an old vex like 20 some years old. It almost has to run for about a half hour before it works right. What entails into cleaning the brushes or replaceing them? Never heard of doing this. The color on mine is fairly dull from what it was a few years ago.