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Author Topic: Frabill parts?  (Read 397 times)

Offline skinny4

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Frabill parts?
« on: Feb 27, 2019, 07:02 AM »
Anybody know where i can buy frabill parts? I have the orange polar therm tip ups. I broke one of the spools and need to find a replacement. I would also like to know if the longer flags from the black polar therms will fit my orange ones. Ive e-mailed frabill several different times and got no response. I dont think they care at all. Its to hard to boycott them. Hope whoever buys the company next cares about us enough to at least answer an email.

Offline hardwater diehard

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Re: Frabill parts?
« Reply #1 on: Feb 27, 2019, 07:24 AM »
Frabill is practically impossible to get a hold of ...try some HT replacement parts they are easier to find and may work .
Give a man a fish he eats for a day .Teach a man to ice fish he has an obsession for a lifetime

Offline 3300

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Re: Frabill parts?
« Reply #2 on: Feb 28, 2019, 08:35 AM »
i also had a poor experience with frabill. was first and last.

i bought the frabill 2110 flip over and it had a ton of issues and i wanted to work them out with frabill. the man i spoke to at frabill didn't care at all and just didn't want to bother with it so he said return it to place of purchase. there was no customer retention effort what so ever. not sure why they had a person bothering with phones.

Offline PikeKing23

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Re: Frabill parts?
« Reply #3 on: Feb 28, 2019, 10:47 AM »
Unfortunately, this site is full of stories like that from Frabil.  Take it for what it is, but a pretty strong showing for bad customer support and not many defending Frabil.  That tells me it's not an isolated incident or somebody's bias opinion.  I won't be buying anything from them.

Offline skinny4

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Re: Frabill parts?
« Reply #4 on: Feb 28, 2019, 03:37 PM »
I am willing or.....was willing to pay good money for new parts. Not worth calling or emailing them at all. Too bad. Im just going to buy a ht polar therm and see if parts swap and buy from them.

Offline meandcuznalfy

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Re: Frabill parts?
« Reply #5 on: Feb 28, 2019, 04:27 PM »
That's too bad, I'm sure some parts are universal or can be made to fit between the two of them. Looks like they need to be added to the don't buy from list.

Offline Kevin23

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Re: Frabill parts?
« Reply #6 on: Feb 28, 2019, 07:21 PM »
https://www.thereelshot.com/products/tu-2-tip-up-spool-200

Should be universal for almost every tipup

Offline Old Goat

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Re: Frabill parts?
« Reply #7 on: Mar 01, 2019, 04:47 PM »
They have been good to me. Been to the plant.

 



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