IceShanty.com's Ice Fishing Community
IceShanty Main => General Ice Fishing Chit Chat => Topic started by: hartly on Feb 26, 2017, 12:34 PM
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Guys have you noticed that Clam's quality control has fallen by the way side . I bought a Jason Mitchell 5000 Thermal last week. Ive used it once. Theres not one panel on the tent that matches up sewing wise. Some of the seams are half an inch below where they should be. When I asked Clam they told me that was within tolerance. I found that strange. Ive also broken two zipper handles so far. One from the door and one off of the carrying bag. The metal the zipper handles are made of ,are like tin. They bend very easily. I sure miss when products were made in the good old United States . Not China!!!
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Yukon X thermal here...broke a zipper and two straps around the bar have torn off the poles. Warrantied the first cover, second cover has done the same thing...have to keep tightening the seat bolts too. Will probably need to loctite them.
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Clam is junk and has been fore years.
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Im soo disappointed in Clam. They use to be one of the best made shelters..Today I went to a couple of outdoors sports stores. The display models all had the horrible offset panels as mine. The Eskimo that was right beside it ,was way better built ,and a hell of alot less money. Go figure .
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wouldn't take a clam product for free if they offered it.
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I have a Nanook Thermal, and am not impressed with the quality or the design. Would not buy another.
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I would put my clan up against my Eskimo shelter any day and take my clam every time. The Eskimo auger bag I have is absolute garbage too. Comparing the two the way I use them I would take clam without looking back. I do appreciate both customer service departments though as they have been more than accommodating any time I've needed anything and I'm not talking to some tech from India
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I've owned a number of shacks and the only one I had an issue with was a Pro TC flipover where the some of the bolts broke when tightened, maybe overly tightened? But Clam customer service had two new bags of bolts out the next day and I had them in hand in a few days. I currently own a Jason Mitchell 5000 Thermal hub and a Kenai Pro Thermal Stealth. Both of which are outstanding shacks and used both of them this weekend for an ice fishing event. I use their Lift Suit and again no issues. I do know they put a lot of R&D into their product line, and would never knowingly ship inferior products out the door. I also like their tungsten jigs and the Leech Flutter spoon has iced northerns, lakers, smallies, perch, and rainbows just this weekend. Great stuff! Even their bag for the JM 5000 is plenty big enough to get the hub back into it easily with excess room for a jacket or two. No rips, tears or busted zippers like I've seen on other hub bags. :tipup:
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I LOVE my Bigfoot XL4000T hub. I know it was made by sweat shop labor in China but the quality is WAY more than what I paid for. It was cheap, I am on my 4th year HARD fishing with it and it's still awesome.
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Hello all. Id like to share with every one here my experience with Clam. For years Ive bought Clam ice shelters. Ive never had a problem. Here in Canada , Clam is noted as the Mecca company of Ice Shelters. I purchased a Jason Mitchell 5000 Thermal. After using it for one season I noticed the material in the roof coming apart. I contacted Clam and they were kind enough to ship a replacement shelter to me. When I unboxed the shelter and set it up , the first thing that caught my eye was the black band that encompasses the tent wasn't joint together properly. I had approximately half a inch to three quarter of a inch difference in alignment of shelter panels. I was shocked. On the inside , one of the window covers was half sewn on and one of the rings to attach the roof net was missing. I then contacted Clam and sent them pictures of what I had.Thayne the customer service manager help me and told me he would have a shelter inspected first before shipping one out to me. I was totally happy with that. Its expensive to ship to Canada. Well to make a long story short . I received my new Shelter . It was just as bad and even maybe a little worst than the one they were replacing. I sent them another email. Thayne called me and told me they were done sending tents out. At that point I stopped him, and told him , I was done with Clam. Its pretty bad when the customer service manager and another Clam team member inspect a product , see the problems and still send out subquality workmanship to good loyal customers. I was told I have O.C.D. I have nothing against Thayne nor Clam. But when you tell a customer that time to time you get batches of shelters in like this, and still sell it to the public . Something isn't right. I tried to sell the new unused tent this past weekend on Kijji . Out of the 6 people that came to see it 5 asked if I had repair work done to the shelter because of the mismatched panels of the tent. IF THEIR IS ANY "ICE TEAM MEMBERS "OR "CLAM PRO TEAM MEMBERS" OUT THERE, PLEASE TELL CLAM WHAT IS GOING ON . THEY ARE IN DENILE. No one would buy the tent either. Now I'm stuck with a substandard, supposed top of the line Jason Mitchell endorsed Clam product.
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Too bad, the Clam HQ is right up the road from me. Kind of sad. I think Eskimo has them beat in both pricing and quality.... I'd put their insulated Flip over shelters up against Clam any day of the week (exception - Jason Mitchell series).
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I bought my first shelter this year, an Eskimo Fatfish 949. We used it 5X and I love it. Great zippers, ice anchors and no blow ins with high winds. The windows are at a perfect height while sitting.
I read in the past about the bag being junk, Eskimo improved the bag along with a heavy duty zipper, the shelter easily fits in the bag, one one thing that could be improved is the Velcro straps could be a little longer.
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I'd like to see them turn things around and start focusing more on quality of the things they make.. I've been using Clam products since 1984.. I was pretty disappointed when they went Chinese...
I'm willing to pay more for quality, especially if it's made in the USA..
<°)))>{
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I have a old Scout and an older Trap Pro. I changed out all the nuts and bolts to USA made. They do not come loose no more. No problems with tent material or stitching.
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i have a fish trapII that is over 20 yrs old. have a scout that is 15 yrs old. also a fish trap pro that is 12 yrs old. no problems with any of them other than normal wear and tear.
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CLAM..... thumbs down.....NUFF SAID
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The part that really saddens me, is no one will buy this shelter from me . They think Its has been repaired do to the way the sewn mismatched panels look. Clam made me feel its all my fault by accusing me of being O.C.D. Even on the interior where the 600 danier fabric was sonic welded together has bits and pieces stuck between them. Very visible when theres light on the shelter . Its not fair . I'm the victim . Just a loyal paying Clam Customer.
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Wow guys , thank you for all the input. Justfisherman ,it looks like your going through what I am. Isnt it a shame when a company is so brow beaten they lay the blame on the customer .I feel your pain brother.
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The part that really saddens me, is no one will buy this shelter from me . They think Its has been repaired do to the way the sewn mismatched panels look. Clam made me feel its all my fault by accusing me of being O.C.D. Even on the interior where the 600 danier fabric was sonic welded together has bits and pieces stuck between them. Very visible when theres light on the shelter . Its not fair . I'm the victim . Just a loyal paying Clam Customer.
How much you asking?.... free shipping too, right? Just kidding. That does suck Justa you spend that kinda $ it should be what they advertise it to be. Sad fact is.. it's all Chinese now. Maybe polar bird and trophy strike will pay some attention and keep it local even when they make it to the big time! I'll give my $ to a North American company anytime I can as long as it's still made in North America but when your choices are China or China... what is a guy to do?
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After reading this thread I decided to go to my neighbourhood cabelas. They had 3 Clam shelters on display. Can you believe 2 of the 3 had the same problems that mine and hartlys shelter have. The shelter wall panels were sewn uneven. It looked awe full . A few people looking at the shelters beside me made mention immediately at the horrible quality. The vistalink tent on display was the worst. When i questioned the sales associate about the quality of the tent he just shrugged his shoulders. He told me if I want a high quality tent just go buy an Otter. He also mention for every 10 Clam tents sold 5 are returned . He blames it on poor quality control from China.
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i used to buy clam products. i didn't know better back then.
the ice armor bibs snaps fall off. the brand new ice armor water proof gloves fell apart and leak. the watchmen's cap stretched out and won't stay tight and now are made way too big unless your head is the size of a basketball. reading about the gear box and their newest plate issues and now their tents being junk and won't stand behind is terrible. selling over priced jigs with paint in the eyes sounds like they are doomed too.
After reading this thread I decided to go to my neighbourhood cabelas. They had 3 Clam shelters on display. Can you believe 2 of the 3 had the same problems that mine and hartlys shelter have. The shelter wall panels were sewn uneven. It looked awe full . A few people looking at the shelters beside me made mention immediately at the horrible quality. The vistalink tent on display was the worst. When i questioned the sales associate about the quality of the tent he just shrugged his shoulders. He told me if I want a high quality tent just go buy an Otter. He also mention for every 10 Clam tents sold 5 are returned . He blames it on poor quality control from China.
he is right. i had issues with another brand and after speaking with the owner of the brand he told me qc is out of their hands. they have to deal with the wrath from being made in china. the designs are made here, but built in china.
when you see one flaw in assembly, it should follow the rest of the production code. meaning they ran so many thousands units thru manufacturing, it is too late to change the mistake(s). qc isn't going to eat those costs of flaws in manufacturing like they might here. those are contracts that have to be filled is how it is looked at.
so what is comes down to, is how long is that manufacturer hold the contract before it can be changed.
shappells contract runs out in 2017 and big changes are in the works for when that happens. they have a new insulated material already to deploy and design changes in their frames. they have been locked into contract for years and eagle claw had to assume the same manufacturer in order to be able to buy shappell.
it seems to be difficult if not impossible to change those plants who assemble over there and so the company you buy from have their hands tied and hope for the best. their name carries them, but only for so long.
frabill had the same issues with their zippers. china all but ruined their name too.
if these companies bring it back to the states, these issues would be resolved.
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I'm not sure how far away you are but I would go throw it through their window! They are hands down the scum of the industry in my book. 100% low bid manufacturer junk!
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I have no idea how QC could be out of the hands of a company having a product manufactured for them to sell. Don't accept an inferior product from the manufacturer. They will learn when their products are left sitting in the stores and warehouses. I have a two person flip and two hub shelters which have been trouble free for me. None of them is a Clam product, but possibly could have been if I had gone with Clam. Unfortunately nearly everything is manufactured overseas these days and our other choices are few. My two person flip is about 13 years old and still in excellent condition since I'm careful with my equipment.
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Yes, most everything is manufactured oversees but it's to the ordering companies specs. They order junk they get junk.
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You can have the best customer service in the world and it will only take so long before people get tired of having their old turd replaced with a new turd. Hopefully the China thing will start to swing back our way and we start getting some quality back into the game here in the US. Most people I know would gladly spend 20% more to get 20% better performance and life out of a product. For some reason there is a sector of people that think they are getting a better deal when they buy 3 of something for $20 each instead of paying $40 once.
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I've owned a number of shacks and the only one I had an issue with was a Pro TC flipover where the some of the bolts broke when tightened, maybe overly tightened? But Clam customer service had two new bags of bolts out the next day and I had them in hand in a few days. I currently own a Jason Mitchell 5000 Thermal hub and a Kenai Pro Thermal Stealth. Both of which are outstanding shacks and used both of them this weekend for an ice fishing event. I use their Lift Suit and again no issues. I do know they put a lot of R&D into their product line, and would never knowingly ship inferior products out the door. I also like their tungsten jigs and the Leech Flutter spoon has iced northerns, lakers, smallies, perch, and rainbows just this weekend. Great stuff! Even their bag for the JM 5000 is plenty big enough to get the hub back into it easily with excess room for a jacket or two. No rips, tears or busted zippers like I've seen on other hub bags. :tipup:
Jason who?
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This is the response Clam Customer Service gave out for the misaligned shelter panels :
Thank you for your email. As stated in a previous email along with the photos provided we are unable to warranty your shelter as the “defects” that you are stating are within our mfg sewing tolerances and the black bands not lining up perfectly will ultimately not affect the functionality of this shelter. While we understand that these slight imperfections can be bothersome we can not justify replacement as they are still within our mfg tolerance. We appreciate your cooperation and understanding and as always value you as a Loyal Clam Outdoors Customer.
Sincerely,
Product Support Manager
Customer Service
Clam Outdoors
12135 Brockton Lane N.
Rogers, MN 55369
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wow, this would make me really question whether another dollar of mine goes to Clam.
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This is the response Clam Customer Service gave out for the misaligned shelter panels :
Thank you for your email. As stated in a previous email along with the photos provided we are unable to warranty your shelter as the “defects” that you are stating are within our mfg sewing tolerances and the black bands not lining up perfectly will ultimately not affect the functionality of this shelter. While we understand that these slight imperfections can be bothersome we can not justify replacement as they are still within our mfg tolerance. We appreciate your cooperation and understanding and as always value you as a Loyal Clam Outdoors Customer.
Sincerely,
Thayne
Product Support Manager
Customer Service
Clam Outdoors
12135 Brockton Lane N.
Rogers, MN 55369
I would return it. You are never going to have peace of mind that it won't fail as soon as the warranty expires.
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Not to pile on, but not real impressed with Clam's jigs lately either. Busted more than one trying to get the epoxy out of the hook eyes. Rather than check the jigs to see if the eyes are open before buying, I just don't buy their stuff anymore. Too bad as a drill plate & gear box would be nice. But after seeing the fiasco with the gear box I'll likely not get one. Sure someone else will come out with a better model this fall anyway.
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I would return it. You are never going to have peace of mind that it won't fail as soon as the warranty expires.
I would return it if I could. The cost of the shipping from Canada doesn't make it viable unfortunately. I have it for sale. Ive set it up in my garage. At least who ever buys it will see what they get. Not if ,but when they question the substandard workmanship, Ill show them the letter from Clam. Ive had a few accuse me of having the shelter repaired ,do to the bad sew job . I still cant believe they inspected this shelter and had the audacity to send it to me . The other sad part is Clam has you cut out all the logos and zippers on the defective tent(which I donated to my local Outdoor store, just in case a fellow fisherman comes in looking for a pole or hub). To make sure no one is using a defective shelter and giving them a bad name . Well the one they sent me has to be the worst form of advertisement they can get.
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Got any pics you can post?
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I sold my two year old Clam Kanai to the guy at the bait shop for half of what I paid for it. If I live to be 100, I'll never understand why they come with no anchoring system????
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Every company has their faults. I have had good experience with clam products as well as other companies. It sounds like this post is just here to whine. Just saying...
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one time at the beach this guy was swimming in the ocean yelling Help! Shark! Help! I just laughed, I knew that shark wasn't going to help him.
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Every company has their faults. I have had good experience with clam products as well as other companies. It sounds like this post is just here to whine. Just saying...
People like you are the reason I hesitate to post anything.
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one time at the beach this guy was swimming in the ocean yelling Help! Shark! Help! I just laughed, I knew that shark wasn't going to help him.
so what happened to the guy in trouble yelling at the shark?
thanks for joining us.
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Shark was mad was he caught him and his shark wife kissing behind a reef. They started to talk it out but the dude got cut on one of the rocks and started to bleed. You know how the rest goes with blood and sharks.
He gone... ;D
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I work here with a guy that thinks Clam has great products and customer service. He sent a copy of the thread to Clam for a heads up. It sure sounds like thre's another side to justafishermans postings. In all fairness the question needs to be asked- Have they replaced 4 houses for you in the past over trivial complaints? I only complain about my personal problems with a company. If Clam's side of this story is true, they have done a pretty good job for you and your posts are extremely twisted. Bash for honest reasons, not just to bash. You have 6 total postings and You've had 6 posts this thread bashing Clam.?/? This is starting to sound a little fishy even to me. Holy Cow, now I'm sticking up for Clam! What's right is right I guess.
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Just a note... My son had the tip of his Jason Mitchell Elite Series 24" walleye rod bend down and disconnect from the rod in one spot. He just received it as a Christmas present. I emailed them last night, got a reply this morning and they are sending a replacement. Very kind folks that absolutely understood why I didn't want to attempt to fix it myself... That just earned CLAM an A+ in my grade book. My son is amazed and stoked!
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I work here with a guy that thinks Clam has great products and customer service. He sent a copy of the thread to Clam for a heads up. It sure sounds like thre's another side to justafishermans postings. In all fairness the question needs to be asked- Have they replaced 4 houses for you in the past over trivial complaints? I only complain about my personal problems with a company. If Clam's side of this story is true, they have done a pretty good job for you and your posts are extremely twisted. Bash for honest reasons, not just to bash. You have 6 total postings and You've had 6 posts this thread bashing Clam.?/? This is starting to sound a little fishy even to me. Holy Cow, now I'm sticking up for Clam! What's right is right I guess.
Did you ever ask the question ,why would Clam send out 4 tents? The answer is , they were all defective. I never said I hated any one at Clam or had a problem with them. I actually gave them praise. I'm complaining about the quality control in China. Every one in this forum has a right to voice their opinion in a respectful manner. I'm only stating the true facts . Read my original post and you will see. The only fishy thing you should smell is the bait on your hook my friend.
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Who cares if the OP is new here - There are numerous posters here who ARE NOT new who don't think to much about Clam either. They could be building better shanty's or selling them for less based on what I am reading....
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clam was super high quality as far as i'm concerned 10-15 years ago. all the older items i've used i've thought were real well done. the last 3 or 4 years their products have just gone to turdsville. the quality on my older 1 man is way above what i see in stores today. i asked for and received 3 pairs of clam gloves 2 years ago. i only asked for a pair but 3 people in my family bought them for me. instead of return them i thought, i can certainly use multiple pairs of gloves right!? wrong. all 3 pairs all 3 clam all 3 different models, all 3 fell apart. within a year of normal use. it was absurd.
i've bought other clam products out of need (its all the bait shops carried around me) and most of it was junk (bobbers, lights, etc etc)
i've wrote them off. i'm a fan of pre trap link units for tents. but i wouldn't buy a newer one.
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There is a big difference between customer service and quality control. We all seen what happened when they sent out a bunch of tents sold as 4000 XLT’s when they were essentially 2000’s, and I’m sure a lot of you were stung by the whole drill adapter gear box debacle. If they were manufacturing this stuff right here on their own rather than contracting it out from China, (or even worse yet, just slapping their sticker on Chinese mass produced junk) I bet the products would be a whole lot better. I had a tent light/fan/combo several years ago which was obviously a sticker job since about 5 or 6 different companies had the same exact thing. The thing just kept dying on me after only a couple of trips, I’d call them and they would send me a new one and another and another. Finally the 4th time it failed, I said forget it I don’t want it anymore, so yeah I can empathize with the op just at a much smaller financial hit.
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I've had several hooks pull out of jigs and attractors (glass rattle tubes/rhinestones) fall off of Clam jigs. Won't buy them anymore.
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Thank you everyone for your support. I appreciate the honesty . I hope Clam was forwarded this thread as mentioned by hawg . If they really cared about their loyal customers they would right the wrong with me and many others .
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Thank YOU justafisherman for starting this thread and alerting people on this site to the declining quality control of Clam. This is unacceptable. I bought an Eskimo Quick Fish 3 because I had an Eskimo Quick Flip before that, that survived 12 hard years of abuse including sliding out of a pickup going down the highway and being blown across the lake in a windstorm. But, to be honest, part of my decision to stick with Eskimo was because they have removable Velcro windows and Clam doesn't. If Clam had them, I probably would have bought Clam based on their stellar reputation. It makes you wonder how many people are buying Clam based on this reputation alone. They have no clue about this lack of quality control. I have Cabelas Ice Chairs that are made by Clam. The stitching came unraveled on the carry straps. Rather than send them back, I just sewed them back on. I just don't understand why Clam doesn't do anything about this. I also don't understand why we have posters on this site, who are so loyal to Clam, like Apple fanboys , that bash you for being honest about your experience and even posting Clam's reply. It appears that many others on here have had bad experiences with Clam also.
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Hawg has a friend that what...works for Clam, is a pro for Clam...Hawg do you own any Clam stuff or did you just come to pick a fight with Clams response to the thread?
I have a Clam IA Lift suit after 2 seasons bottom of bibs ripped to rat sh#t, bib chest pockets ripped on inside meaning their useless. That being said the suit is very comfortable & warm.
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That being said the suit is very comfortable & warm.
But what does that mean?
As ice fisherman, comfy n warm, doesn't mean that much coming from the wonderful hell we play in..
Halloween costumes can be comfy and warm.. lol Busting out a gorilla suit next season..
<°)))>{
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But what does that mean?
As ice fisherman, comfy n warm, doesn't mean that much coming from the wonderful hell we play in..
Halloween costumes can be comfy and warm.. lol Busting out a gorilla suit next season..
<°)))>{
It means it's comfortable to wear vs my old 1 piece Helly Hanson floater suit fits well & is warm when out on the ice. Wind doesn't go through it, never been wet when wearing it the rain either. Not sure if that's clear enough for you...lol
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Good Day friends. After all these posts , apparent submission to Clam of this thread . I cant believe no one from Clam has reached out to me. Nor have they come on line and posted any comments. I guess the best way to get rid of a problem , is to just ignore it.
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I don't want to get involved in a back and forth argument over Clam quality control, but I do have an experience that is relevant to this thread.
In December 2014 I ordered a Clam 1660 Mag Thermal from Glen's through Amazon. The shelter arrived and was in a box labeled as the insulated 1660I. Due to circumstances beyond my control, I was not able to set it up until I brought it to my remote camp on a fishing trip with 4 friends in January 2015. When I set it up, I discovered that the shelter was actually the uninsulated version of the 1660 and not the insulated 1660I. Since we were at this camp for a week and it was our only shelter, we used it. At the end of the trip, I contacted Glen's and their response was to issue a $100 credit to bring the price down to the actual cost of the uninsulated version. Glen's also advised they could not exchange the uninsulated shelter for an insulated one because they were out of stock. I was not very impressed with their response or service.
I decided to file a warranty claim with Clam. The Clam rep was quick to respond and sent me a new insulated shelter. I returned the uninsulated on and Clam paid all the shipping.
Obviously there is a quality control issue when a product is packaged and shipped to distributors or customers in the wrong box - but Kudos to Clam for making it right.
I have since added an Eskimo 949I from Reeds to my ice shelter fleet. (I also own an Otter Lodge)
I know this doesn't have much to do with quality control, but because I own and use both Clam and Eskimo in various situations, my own observations are:
The Clam storage bag is crappy. It's almost totally disintegrated from the inside out.
The Clam zippers are smaller and freeze up easier. I also have to set the tent up loose by the doors, and pull the poles inward, to get the zippers to close.
The Clam tie down straps are superior to the Eskimo ropes.
The Clam windows are useless if you are sitting down.
The Eskimo storage bag is large and easy to pack the shelter in. The velcro straps make it easy.
The Eskimo zippers are stronger and easier to close and open.
The Eskimo windows are perfect for looking outside while sitting down. They also function as vents if need be.
The Eskimo anchors are far superior and I use them on both shelters.
For what it's worth - my 2 cents.
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Good Day friends. After all these posts , apparent submission to Clam of this thread . I cant believe no one from Clam has reached out to me. Nor have they come on line and posted any comments. I guess the best way to get rid of a problem , is to just ignore it.
Hey Justafisherman, I know it has already been mentioned, but let's see some pictures. I, and a whole lot of others here, would like to see what there "within tolerance" range is.
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And for all you guys complaining about the Clam jigs, saying you won't be buying anymore, well I can't believe you bought them in the first place! What did you expect! Y'all must of been watching too much Jason Mitchell or that other Clam staff show. I know the bait shop sells them but a jig made by Clam? That'd be the last thing I would ever buy. Stick to what you know works.
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And for all you guys complaining about the Clam jigs, saying you won't be buying anymore, well I can't believe you bought them in the first place! What did you expect! Y'all must of been watching too much Jason Mitchell or that other Clam staff show. I know the bait shop sells them but a jig made by Clam? That'd be the last thing I would ever buy. Stick to what you know works.
I always put fishing ice fishing lures on my christmas list. I always get a couple of clam lures. While they are expensive they do look nice. I have had some issues with paint chipping, but not bad. had worse with other brands but they were way cheaper. The main issue I have with the clam jigs is the hooks they use on the smaller jigs. This year I was using a dingle drop and loved the jig. Problem with it was the cheap hook they put in it. The hook kept straightening out and after about 10fish broke off. I moved to a northland mooska jig with no problem.
Clam has some good concepts, but the actual quality of the product has declined so far over the years I try to stay away from a lot of the stuff they put out. I've got a 10yr old voyager and when it gets replaced I'll be going to an otter shack.
Anyone on this site that doesn't believe the quality of stuff from clam has declined over the years can't be using anything they've put out lately.
Clam is way to worried about profits and such anymore. I guess if it doesnt break they cant sell you a new one. I'm just waiting for clam to come out with a flasher......I can see it being an old fl18 colored blue and them wanting $1000 for it. lol.
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Otter is the way to go. I can't believe all the clams I see out on the ice. The Otters are all full thermals and comparing them to similarly sized clams, they're pretty much the same amount of money. And guess which one holds their value? Especially after a few seasons. People with their clams and all the black coating coming off it's ridiculous.
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Hey Justafisherman, I know it has already been mentioned, but let's see some pictures. I, and a whole lot of others here, would like to see what there "within tolerance" range is.
I would love to post some pics. I cant find the option to attach them to my posts.Under Attachments and other options , its not there
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I'm not sure if it's the right way or not, but I use Photobucket and copy and paste the image link or whatever it's called.
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Here is the Photobucket link to the photos. The photo showing the roof net is missing the attachment ring. The Pictures of the half sewn on window cover and missing roof ring are from the previous shelter, which also had uneven sewn panels, that was replaced by the current shelter, with all the uneven sewn panels which are pictured . I actually had a few fisherman walk over to my shelter( to see how we were making out for the day). Look at the uneven sewn panels and said to me "who was the drunk at Clam that put that tent together ".
<iframe width="480" height="360" src="http://s86.photobucket.com/user/justafisherman/embed/slideshow/"></iframe>
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@justafisherman
Here's your pics sir. A picture is worth a thousand words. The lack of quality/attention to detail is just ridiculous !!
(http://i86.photobucket.com/albums/k89/justafisherman/unnamed_zpsvobdapih.jpg) (http://s86.photobucket.com/user/justafisherman/media/unnamed_zpsvobdapih.jpg.html)
(http://i86.photobucket.com/albums/k89/justafisherman/unnamed%201%20-%20Copy_zpsxl8agm8f.jpg) (http://s86.photobucket.com/user/justafisherman/media/unnamed%201%20-%20Copy_zpsxl8agm8f.jpg.html)
(http://i86.photobucket.com/albums/k89/justafisherman/IMG_64361634_zpsje8uziny.jpg) (http://s86.photobucket.com/user/justafisherman/media/IMG_64361634_zpsje8uziny.jpg.html)
(http://i86.photobucket.com/albums/k89/justafisherman/IMG_63611356_zps3gnxvjgf.jpg) (http://s86.photobucket.com/user/justafisherman/media/IMG_63611356_zps3gnxvjgf.jpg.html)
(http://i86.photobucket.com/albums/k89/justafisherman/IMG_63601354_zps4n5wkmje.jpg) (http://s86.photobucket.com/user/justafisherman/media/IMG_63601354_zps4n5wkmje.jpg.html)
(http://i86.photobucket.com/albums/k89/justafisherman/IMG_6326786_zpsggkmzevw.jpg) (http://s86.photobucket.com/user/justafisherman/media/IMG_6326786_zpsggkmzevw.jpg.html)
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looks like seconds to me.
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I wonder what JM thinks about having his name all over that.
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Hartly... Finally decided to open this thread. Hope you ignore those who don't like you explaining the problems you have had with Clam.
It is helpful for me to read reviews of products and customer service.
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@justafisherman
/b]
Here's your pics sir. A picture is worth a thousand words. The lack of quality/attention to detail is just ridiculous !!
(http://i86.photobucket.com/albums/k89/justafisherman/unnamed_zpsvobdapih.jpg) (http://s86.photobucket.com/user/justafisherman/media/unnamed_zpsvobdapih.jpg.html)
(http://i86.photobucket.com/albums/k89/justafisherman/unnamed%201%20-%20Copy_zpsxl8agm8f.jpg) (http://s86.photobucket.com/user/justafisherman/media/unnamed%201%20-%20Copy_zpsxl8agm8f.jpg.html)
(http://i86.photobucket.com/albums/k89/justafisherman/IMG_64361634_zpsje8uziny.jpg) (http://s86.photobucket.com/user/justafisherman/media/IMG_64361634_zpsje8uziny.jpg.html)
(http://i86.photobucket.com/albums/k89/justafisherman/IMG_63611356_zps3gnxvjgf.jpg) (http://s86.photobucket.com/user/justafisherman/media/IMG_63611356_zps3gnxvjgf.jpg.html)
(http://i86.photobucket.com/albums/k89/justafisherman/IMG_63601354_zps4n5wkmje.jpg) (http://s86.photobucket.com/user/justafisherman/media/IMG_63601354_zps4n5wkmje.jpg.html)
(http://i86.photobucket.com/albums/k89/justafisherman/IMG_6326786_zpsggkmzevw.jpg) (http://s86.photobucket.com/user/justafisherman/media/IMG_6326786_zpsggkmzevw.jpg.html)
[/quot
Thank you for posting my pictures SpitzoMT
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Wow, that's all that's wrong with it? Fabric panels misaligned by 1/2"?
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Wow, that's all that's wrong with it? Fabric panels misaligned by 1/2"?
Bass Thumb. I don't know what planet your from ,but when your spending $700 Canadian for a tent . One would at least expect the fabric panels to be aligned properly, window covers to be totally sewn on , and all parts properly installed . If you read through this entire thread , you would realize what were all talking about. On a final note. The pictures Justafisherman posted were of an inspected tent. Id hate to see what Clam would of sent out, if it wasn't inspected. I started this thread for a positive reason of awareness. If Clam had a conscience they would send Justafisherman a properly made product. Its their fault they sent him a few that were of substandard quality.
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I wonder what JM thinks about having his name all over that.
JM wouldnt care...he gets all the equipment for free...lol
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That is the absolute truth. What would Jason Mitchell care, as long as the money keeps rolling in.
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Wow, that's all that's wrong with it? Fabric panels misaligned by 1/2"?
This definitely wouldn't fly with me either. I have a hard time believing that Clam wouldn't replace this, it's not acceptable.
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They have already said it's acceptable to them.
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Little surprised they didn't off at least a credit or like they did with the gear box recall, a gift kit with some swag.
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Lol pretty soon they will start spelling clam wrong on gear.....
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Lol pretty soon they will start spelling clam wrong on gear.....
Cram?
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Have to agree with quality control issue of Clam corp. After I sold my old scout . I went to purchase another Clam. The lack of resemblance to any kind of quality as compared to my old Clam was painfully obvious. So I bought from another maker.
Clam had built an excellent reputation over the past. Now it seems like they are hell bent on destroying it. I am sure the manufacturing contract to be built in China was financially rewarding to the company. But word eventually gets out and the downhill slide will begin. The fishing world can survive without Clam . But Clam cannot survive not having customers. Evidently this is not being taught at our halls of higher learning business schools. Yes bottom line is critical. When it is the primary concern of any company. That company is signing it's own death certificate.
If you doubt what I am stating. Read the business history of Winchester/US Repeating Arms. For a practical side pick up a Model 12 Winchester and compare to a Model 1200 Winchester. After 1964 the downward death spiral of this once proud company took awhile. Word took longer to get around back then. Later the company did try to restore their reputation and again started to make quality products. But the damage to its rep never recovered.
The lure of selling junk at quality prices does appeal to a bean counter short term. But once the buying public catches on. Companies with eternally stuffed warehouses fail.
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What's funny is Clam has relaxed the quality so much, and south bend, HT, and celcius have improved some. I' actually put clam into a class with south bend, HT, and Celcius. A company where products can be decent or crap and you need to check stuff over from them before you buy it.
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totally agree agro. a once proud brand now slummin with the turkeys! i think pretty soon you can put northland tackle in that group as well.
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:roflmao: :roflmao: :roflmao:
Cram?