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I had the same problem on my old Milwaukee drill. It would sometimes appear to be stuck, but I was always able to break it free with a pair of vice grips. Annoying, but it worked for me anyway.
https://www.iceshanty.com/ice_fishing/index.php?topic=384696.msg4185235#msg4185235
This may help...make sure they fix it or give you the highest torqued drill ..which seems somewhat hard to find
Will be loading it up with WD40 later today and giving it another go but any tips are appreciated.
pmaloney86 Any update on your situation ?