IceShanty.com's Ice Fishing Community
Ice Fishing Tips -Check your local regulations! => Equipment => Topic started by: skinny4 on Feb 27, 2019, 07:02 AM
-
Anybody know where i can buy frabill parts? I have the orange polar therm tip ups. I broke one of the spools and need to find a replacement. I would also like to know if the longer flags from the black polar therms will fit my orange ones. Ive e-mailed frabill several different times and got no response. I dont think they care at all. Its to hard to boycott them. Hope whoever buys the company next cares about us enough to at least answer an email.
-
Frabill is practically impossible to get a hold of ...try some HT replacement parts they are easier to find and may work .
-
i also had a poor experience with frabill. was first and last.
i bought the frabill 2110 flip over and it had a ton of issues and i wanted to work them out with frabill. the man i spoke to at frabill didn't care at all and just didn't want to bother with it so he said return it to place of purchase. there was no customer retention effort what so ever. not sure why they had a person bothering with phones.
-
Unfortunately, this site is full of stories like that from Frabil. Take it for what it is, but a pretty strong showing for bad customer support and not many defending Frabil. That tells me it's not an isolated incident or somebody's bias opinion. I won't be buying anything from them.
-
I am willing or.....was willing to pay good money for new parts. Not worth calling or emailing them at all. Too bad. Im just going to buy a ht polar therm and see if parts swap and buy from them.
-
That's too bad, I'm sure some parts are universal or can be made to fit between the two of them. Looks like they need to be added to the don't buy from list.
-
https://www.thereelshot.com/products/tu-2-tip-up-spool-200
Should be universal for almost every tipup
-
They have been good to me. Been to the plant.
-
I have just put together am Ageis 2110 and the back pole was missing the nipple on the bottom of the pole was missing. I have contacted them via the website and I'm going to call tomorrow. I'll report what happens.
-
I called customer service and the guy said he would send out a replacement back pole.
-
**UPDATE - I just got an entire set of poles for my Frabill 2110. I can't not say enough about the customer service I have received from them.
-
Anybody know where i can buy frabill parts? I have the orange polar therm tip ups. I broke one of the spools and need to find a replacement. I would also like to know if the longer flags from the black polar therms will fit my orange ones. Ive e-mailed frabill several different times and got no response. I dont think they care at all. Its to hard to boycott them. Hope whoever buys the company next cares about us enough to at least answer an email.
FishUSA has them.