I used to work Regina Cabella's, fishing. When ever they get a damaged return, one of the guys will salvage what they can from it. That includes poles, hubs and so on.
Take your damaged rod and hub into the Fishing Dept. and they can usually help a fellow out. Depending on your tent, you can usually match something out that will work. Unless something has changed, they won't charge you for the parts. Just decent Customer Service.
I have an older Clam. I saw some poles and so on in the pile so made sure that I stocked up in case I had a mishap at some point.
I left shortly after Bass Pro took over and many store policies have changed since. Altho I can't see the salvage thing changing. They don't even care as to whether you bought the tent from them or not in the past. Maybe you will buy your next one from them. They are pretty decent about a lot of things, since Bass Pro, can't guarantee you.
And, the next time you see me on the Ice, you owe me a Molson Canadian for the tip. Hahaha.