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Hope this isn't an issue with all the hideouts. Just ordered one. Seems like you've done everything you can to fix the issue.I would definitely call Otter - they should be able to help you out. No way would I accept the idea of adding some sort of skirting to the lower bar.The Youtube videos out there don't seem to show that issue.Good luck with it.
Just asembled mine this AM. Everything went weil, very well designed and quality hardware. The front bar rests on the floor, no problem - with, or without the wind bars installed. Be on the ice with it tomorrow.
Thanks!I wonder if mine was sewn a little tight and that they may have had a bad batch of tents. I may cut an inch off of my poles and see if it works to lower the front.