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Same thing happened to mine last year. I got the same response from Nils also. Very disappointed in their customer service for sure. It's to bad because it cuts awesome and fast with a drill. I was really happy with it in till I started eating away the bit. They need to redesign the top and make it harder or make it replaceable. Keep posting alternatives to fix it. I'll need to do something with mine soon.
Their specific instructions are BS. It's just their way to put the problem on their customers instead of their design .
Yeah ..... it's too bad because i would never buy another one .... nor sing their praises any more.
OP, the shank of that auger was obviously damaged by a slipping chuck. Nils doesn't make the shank out of hardened steel because it would break with normal use. The shank is also not made into a hex for the same reason as well as the risk of injury to the user.
like said cut the bad end off punch with center punch drill it so it big enough to fit a new bit then weld it in. like a new hardened hex stock welded in. if you cut it smooth or grind it smooth then come back and center punch it dead center it should drill strait so it does not wobble when drilled and welded correctly i would use some thing like a Allen wrench cut off to length i would use like a 1/2 inch Allen key if it strips out you could at least grind the old weld down punch and re-drill the hole again and again... like also said it a new design just take it with a grain of salt that why i did not buy new one wit hte drill bit attached cause it's a new design. i bought the old blue one so i can buy a adapter to make it work. for this very reason stuff can and will happen to new items like cars it happens all the time look at the air bag recall going on and etc recalls. kind like the 1994 for thunder bird you did not know when you bought it they would have a head gasket issue at 100k miles you find out later on after you buy it. that why it better to wait 3-4 model years in to those models to find out if there any good...
Someone else just called back ..... he explained how they recommend it be used.He didn't have an answer when i asked him if he thought it made sense to include those recommendations with the auger so we know them before we use it .... NOT after we damage it.Could you please post what they said to do "differently" I would appreciate it. Thanks in advance!
As a one time metallurgist, I'm going to have to stand up for Nils on this one. You guys are trying to run their one piece drill with your cordless, hoping the chuck will grab. It would be foolish to make the whole Nils out of hardened steel. And although it could be done, making the part that goes into the drill chuck hardened could be done too, but you probably couldn't afford it. Some kind of adapter is really called for, that can be harder than the Nils shaft. I see a couple good solutions posted. But remember, hard steel doesn't machine easily, doesn't weld well (and retain its hardness) , and in some applications is brittle, too. The design is a compromise.
The orange Nil's auger is advertised as a cordless drill auger. So why wouldn't you try to run it with a drill? Maybe your confused it with the blue nils. I would hope the chuck would grab, that's why I bought it. That's what Nils advertised this product to do. Of course it would be foolish to make the whole auger out of hardened steel, plus why would you need to. It's the hex bit that's the issue here. I think your right on track about them using some kind of adapter with a hard steel piece for the chuck to grab. Like I said before its a bad design that was destine to fail. It's a great idea with poor execution. Look around and it's not just fluke, isolated case or lack of following their directions. There are a lot of people in the same boat as me and not happy about it. The right thing for Nils to do would be stand up and admit their faults in the product and fix it. If they have to charge more than so be it. I'm sure they will change the design moving forward at some point. If not there will be that many more unhappy customers. But they should also take it on the chin and do what's right and back their products, name and their customers that support them!!!!!!!
mine also is showing signs of this defect