Author Topic: A+ Clam Customer Service  (Read 301 times)

Offline BaitBucket

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A+ Clam Customer Service
« on: Mar 08, 2013, 06:45 AM »
Had a bizarre issue with my Clam tent. Which appears to be more from the company that made this tent, than Clam themselves.

Contacted Clam via email and had a reply within an hour.

Took a few pics and emailed as requested, and they are shipping me a new one. No fuss, no muss.
Couldn't have been easier.
Official Member of The G.I.T.s, Gods In Training 1/2014
The fishing was good; it was the catching that was bad.

Offline Jschumacher

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Re: A+ Clam Customer Service
« Reply #1 on: Mar 08, 2013, 07:05 AM »
Hope the bizzar incident wasn't a tumble across the ice in all the wind we have been having LOL
Hard water Tight lines Flags up. Doesn't get any better than that

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Offline Whopper Stopper

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Re: A+ Clam Customer Service
« Reply #2 on: Mar 08, 2013, 01:17 PM »
Had a bizarre issue with my Clam tent. Which appears to be more from the company that made this tent, than Clam themselves.

Contacted Clam via email and had a reply within an hour.

Took a few pics and emailed as requested, and they are shipping me a new one. No fuss, no muss.
Couldn't have been easier.


       :thumbsup:

           WS

Offline BaitBucket

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Re: A+ Clam Customer Service
« Reply #3 on: Mar 08, 2013, 02:08 PM »
Hope the bizzar incident wasn't a tumble across the ice in all the wind we have been having LOL

Lol, no that hasnt happened yet. I got anchors tho just in case.
Official Member of The G.I.T.s, Gods In Training 1/2014
The fishing was good; it was the catching that was bad.

Offline pascoag icefisher

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Re: A+ Clam Customer Service
« Reply #4 on: Mar 08, 2013, 02:54 PM »
That great to hear! I have heard lots of bad thing about there customer service this year.

 



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