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First of all, you have to let us know what area you are from. I have always had good luck with either panfish jigs or hali chain lures tipped with waxies. Minnows on a plain hook also work well. For the most part trout for me always seem to suspend around 10-12 feet, sometimes shallower than that. Whatever lake you go to, check with some of the other ice fishermen around and they will help you out with fine tuning your presentation.
You are doing something wrong. Try different jigging techniques. I mostly just jiggle my jig and leave it rest. It could also be a scent issue. Maybe your soap leaves a scent on your hands the fish don't like or maybe the oil in your skin. Try using a fish attractant scent. I use real maggots hooked just behind the head.
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