The authorized service company for Strikemaster in CNY is Motor Mender 8501 Oswego Road, Baldwinsville, NY 13027, (315) 652-6549 It is near Moyers Corners. At least they will know what an ice auger is! I asked my chain saw guy if he would look at my auger and he gave me a blank look.
If it is an engine issue, they should be able to handle it.