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I hope that when you return the old cover you also send a big apology for bad mouthing them on this forum.
Sorry that you all don't agree with me. That's fine. I'm just the type of person that will exhaust all direct resources before I publicly bad mouth someone or a company. If I don't get satisfaction with the first attempt, I go a step higher. Then another step until I either get satisfaction or am at the top of the company list. Then and only then will I make a public stink out of it.