I ordered a new pole this morning... seems pretty straight foreword as long as the hub is relaxed...we will see... I had the 4 corners anchored and was pulling out the side towards the wind..it must have been tangled and I pulled too hard.. next time I run into that situation I'll set the "down wind" side and install the strap.. then go to the side 180 off of it...live and learn...one thing about carrying a lot of "stuff" ... I used a length of shock cord and a roll of electrical tape to splice it good enough for the day..