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IceShanty Main => General Ice Fishing Chit Chat => Topic started by: Mooncat on Jan 12, 2018, 01:40 PM

Title: Eskimo Customer Service
Post by: Mooncat on Jan 12, 2018, 01:40 PM

Been trying to reach Eskimo customer service all day to get some help with my auger.

Latest attempt..55 minutes on hold and still counting....anyone have any other way to get ahold of these people???

Title: Re: Eskimo Customer Service
Post by: jr50 on Jan 12, 2018, 02:13 PM

I had the same issue every time I tried calling.  When I first tried emailing them I got a response within 48 hrs, now its been 5 days without a response.  Best to stay on hold and talk with whoever answers  and hopefully they have a better answer for you than I got. 

Title: Re: Eskimo Customer Service
Post by: Idahogator on Jan 12, 2018, 02:16 PM

If you're calling this:  Phone: 715-822-2415   
Customer service phone hours are 8 am to 5 pm M-F CST.
That's the way to do it.

Title: Re: Eskimo Customer Service
Post by: GitRDone on Jan 12, 2018, 02:18 PM

Try 1-715-822-2415 ext 146 ask for Eva and make sure to mention ice shanty Member. She has helped me numerous times. Good Luck

Title: Re: Eskimo Customer Service
Post by: Mooncat on Jan 12, 2018, 02:44 PM

Thanks guys I finally got in touch with someone via their email.

Stacia helped me out and has some parts getting sent out to me.

Title: Re: Eskimo Customer Service
Post by: tjstackle on Jan 12, 2018, 02:49 PM

Tough to get a hold of but once get  off hold  they are good to deal with..