Man, I really hate to hear that for you Ranger.
I have been running Marcums every since the LX5 came out. Had to send it in for a new motor (after a few years) and they covered it all. Shipping as well.
Their customer service was amazing.
They are a lot bigger company now and growing. Things seem to change when that happens...
My LX6 has preformed flawlessly for the 3 or 4 years that I have had it.
I had my shuttle out for an overnight trip and came home showing 24% battery power. So far so good.
Thanks again
Wyo Ice