Author Topic: Marcum service work warranty?  (Read 472 times)

Offline BLUJBURD

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Marcum service work warranty?
« on: Jan 23, 2015, 07:11 PM »
Any one have any info on this matter.  Sending in my LX-5 for another motor replacement. Sent it in Sept 2013 for last years ice and same issue arose just last week. I mean if I have to keep paying for the same defect I might as well defect from this manufacturer. So was just curious if anyone has some personal experience with the topic?
I have a BS in Narrative Fishing History.

Offline Chris338378

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Re: Marcum service work warranty?
« Reply #1 on: Jan 24, 2015, 04:48 AM »
I don't have any experience with your problem but I'd definitely tell them it was back last year for the same reason.  If you still have the RA number from last year it'd help your cause but I'd think they'd have some sort of records of the repairs on your machine. 

Offline BLUJBURD

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Re: Marcum service work warranty?
« Reply #2 on: Jan 24, 2015, 05:46 AM »
Yeah still have all correspondence e mails.
I have a BS in Narrative Fishing History.

Offline 3300

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Re: Marcum service work warranty?
« Reply #3 on: Jan 24, 2015, 08:38 AM »
been hearing this a lot this season "LX-5 for another motor replacement", so they know its a problem. they need to make a better motor for their analog units or it will burn them.

from what i have read, they will take care of you, but needing a new motor every year is no good. i would sell it when it comes back or keep it as a back up. i read they use PC compact disc drive motors that aren't meant to be on as long as we use our finders.

good luck, let us know how they treat you please.

 



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