Author Topic: Marcum Transducer Film???  (Read 249 times)

defiant1

  • Team IceShanty Regular
  • ***
  • Posts: 106
Marcum Transducer Film???
« on: Oct 17, 2017, 09:34 AM »
I purchased a new Marcum LX-5i and noticed when I opened the box that the transducer had a film epoxy-like coating at the bottom of it.  It was not smooth and bubbled up in spots.  I assume this will affect the performance of the unit.  Have any of you experienced this or know what this is?  I have owned several flasher and never seen this issue.

Thoughts?
d1

mjmeyer

  • Team IceShanty Addict
  • *
  • Posts: 545
Re: Marcum Transducer Film???
« Reply #1 on: Oct 17, 2017, 09:47 AM »
My Humminbird have always come with a peel off protective film. Is this what your seeing on you Marcum? If so, peel it off.
There's a fine line between fishing and standing on the ice looking like an idiot.

hardwater diehard

  • Team IceShantyholic
  • ***
  • Posts: 5,347
Re: Marcum Transducer Film???
« Reply #2 on: Oct 17, 2017, 09:54 AM »
I purchased a new Marcum LX-5i and noticed when I opened the box that the transducer had a film epoxy-like coating at the bottom of it.  It was not smooth and bubbled up in spots.  I assume this will affect the performance of the unit.  Have any of you experienced this or know what this is?  I have owned several flasher and never seen this issue.

Thoughts?
d1

I think there was a topic/thread sometime back on defective Marcum transducers with a similar described defect ...think they switched manufacturers .
Give a man a fish he eats for a day .Teach a man to ice fish he has an obsession for a lifetime

defiant1

  • Team IceShanty Regular
  • ***
  • Posts: 106
Re: Marcum Transducer Film???
« Reply #3 on: Oct 17, 2017, 10:19 AM »
My Humminbird have always come with a peel off protective film. Is this what your seeing on you Marcum? If so, peel it off.

Thanks, but I do have some cognizance. This is not the plastic protective film that comes on the humminbird transducer (I own 2 of them). 

defiant1

  • Team IceShanty Regular
  • ***
  • Posts: 106
Re: Marcum Transducer Film???
« Reply #4 on: Oct 17, 2017, 10:20 AM »
I think there was a topic/thread sometime back on defective Marcum transducers with a similar described defect ...think they switched manufacturers .

Thanks.  I sent Marcum an email as well.  Standing by for their response.

d1

3300

  • Iceshanty Militia
  • Team IceShantyholic
  • *
  • Posts: 5,355
  • I'd rather be Fishing!
Re: Marcum Transducer Film???
« Reply #5 on: Oct 17, 2017, 10:56 AM »
marcum makes their own transducers. the film as you call it is a poured epoxy and shouldn't have any affect on performance. you can always talk to them about it and they will ship you a free replacement if need be,

Contact Us

Contact MarCum Customer Support:

    Business Hours:
    Monday Friday, 8am 4pm Central Standard Time. Holidays may cause these hours to be adjusted.
    MarCum Technologies
    3943 Quebec Ave North
    New Hope, MN 55427

    Email: service@versae.com
    Toll-free calls: 1-888-778-1208
    Local calls: 763-512-3987


defiant1

  • Team IceShanty Regular
  • ***
  • Posts: 106
Re: Marcum Transducer Film???
« Reply #6 on: Oct 19, 2017, 01:47 PM »
marcum makes their own transducers. the film as you call it is a poured epoxy and shouldn't have any affect on performance. you can always talk to them about it and they will ship you a free replacement if need be,

Contact Us

Contact MarCum Customer Support:

    Business Hours:
    Monday Friday, 8am 4pm Central Standard Time. Holidays may cause these hours to be adjusted.
    MarCum Technologies
    3943 Quebec Ave North
    New Hope, MN 55427

    Email: service@versae.com
    Toll-free calls: 1-888-778-1208
    Local calls: 763-512-3987

Marcum Customer Service was very helpful.  I sent them pictures (I would post them, but I can't figure out how to do it with the different format of IceShanty) of the transducer and they are sending me a new one.  They said the damaged epoxy on the bottom of the transducer shouldn't affect performance, however, they are sending a new one for good measure.

d1

tbern

  • Team IceShanty Regular
  • ***
  • Posts: 265
Re: Marcum Transducer Film???
« Reply #7 on: Oct 19, 2017, 02:24 PM »
Nice to read about "good" customer service. Great that they took care of your problem.

 


Follow Iceshanty at Twitter Iceshanty Facebook Page Iceshanty Youtube Channel
Iceshanty | MyFishFinder | MyHuntingForum
Contact | Disclaimer | Privacypolicy | Sponsor
© 1996- Iceshanty.com
All Rights Reserved.