IceShanty.com's Ice Fishing Community
Ice Fishing Tips -Check your local regulations! => Equipment => Ice Fishing With Electronics => Topic started by: defiant1 on Oct 17, 2017, 09:34 AM
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I purchased a new Marcum LX-5i and noticed when I opened the box that the transducer had a film epoxy-like coating at the bottom of it. It was not smooth and bubbled up in spots. I assume this will affect the performance of the unit. Have any of you experienced this or know what this is? I have owned several flasher and never seen this issue.
Thoughts?
d1
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My Humminbird have always come with a peel off protective film. Is this what your seeing on you Marcum? If so, peel it off.
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I purchased a new Marcum LX-5i and noticed when I opened the box that the transducer had a film epoxy-like coating at the bottom of it. It was not smooth and bubbled up in spots. I assume this will affect the performance of the unit. Have any of you experienced this or know what this is? I have owned several flasher and never seen this issue.
Thoughts?
d1
I think there was a topic/thread sometime back on defective Marcum transducers with a similar described defect ...think they switched manufacturers .
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My Humminbird have always come with a peel off protective film. Is this what your seeing on you Marcum? If so, peel it off.
Thanks, but I do have some cognizance. This is not the plastic protective film that comes on the humminbird transducer (I own 2 of them).
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I think there was a topic/thread sometime back on defective Marcum transducers with a similar described defect ...think they switched manufacturers .
Thanks. I sent Marcum an email as well. Standing by for their response.
d1
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marcum makes their own transducers. the film as you call it is a poured epoxy and shouldn't have any affect on performance. you can always talk to them about it and they will ship you a free replacement if need be,
Contact Us
Contact MarCum Customer Support:
Business Hours:
Monday – Friday, 8am – 4pm Central Standard Time. Holidays may cause these hours to be adjusted.
MarCum Technologies
3943 Quebec Ave North
New Hope, MN 55427
Email: [email protected]
Toll-free calls: 1-888-778-1208
Local calls: 763-512-3987
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marcum makes their own transducers. the film as you call it is a poured epoxy and shouldn't have any affect on performance. you can always talk to them about it and they will ship you a free replacement if need be,
Contact Us
Contact MarCum Customer Support:
Business Hours:
Monday – Friday, 8am – 4pm Central Standard Time. Holidays may cause these hours to be adjusted.
MarCum Technologies
3943 Quebec Ave North
New Hope, MN 55427
Email: [email protected]
Toll-free calls: 1-888-778-1208
Local calls: 763-512-3987
Marcum Customer Service was very helpful. I sent them pictures (I would post them, but I can't figure out how to do it with the different format of IceShanty) of the transducer and they are sending me a new one. They said the damaged epoxy on the bottom of the transducer shouldn't affect performance, however, they are sending a new one for good measure.
d1
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Nice to read about "good" customer service. Great that they took care of your problem.