I picked up my auger yesterday after some warranty work @ Rod's. As you know the rope pulley broke, well I asked them to put a D-handle on so I could start it with big gloves or mittens and they did as part of the warranty, he even gave me an extra NGK plug to cross reference the Champion @ no charge to me. I picked up some Tanaka oil, which they said was really good.
I asked about
blade sharpening . I told them about my blades not cutting and Rod said to bring them in. Eight dollars later he was finished, he said the reason they were not cutting was there was a small burr that was not visible with the naked eye and that was the reason. Hard to believe that something so minuet would cause a big problem. I have not tried them yet but hopefully problem solved and I won't need the shims Grump mentioned, although I now have some a sa backup.
Rod's is cheaper for sharpening and does a better job as far as customer service.
A++ to Rod's Saw shop
FF