Author Topic: Eyoyo Customer Service (Read 3433 times)

badbrad2186 · « **on:** Dec 28, 2020, 08:24 AM »

I just want to say this this the best customer service I have ever experienced in my life last year when I got the camera I wanted an extra battery so I contacted them to see how to go about getting one. Few emails back a forth and a review and a battery was at my door 4-5 days later. Fast forward to this year I want to upgrade to the 360° camera so I contact them again they wanted my order number and they were gunna send me the 360° I camera. I said I can't allow you to send me the camera free as they sent me a free second battery. Keep up the great customer service as you have a customer for life.

Thank you
BadBrad

Anderj85 · « **Reply #1 on:** Dec 28, 2020, 09:48 AM »

Which Eyoyo model do you have?

badbrad2186 · « **Reply #2 on:** Dec 28, 2020, 10:26 AM »

Quote from: Anderj85 on Dec 28, 2020, 09:48 AM

Which Eyoyo model do you have?

I have the 7inch non dvr

RStock521 · « **Reply #3 on:** Dec 28, 2020, 10:28 AM »

That is great to hear about their customer service going above-and-beyond. I may be in the market for a camera this year, and I'll check them out first after hearing this.

VTLakers · « **Reply #4 on:** Dec 28, 2020, 10:51 AM »

Ive had my Eyoyo for over two years now any I love it. (Cheapest one off amazon) I didnt have high hopes for it but it is excellent and very clear. I use it when I go for Lake trout. It is awesome watching them go vertical chasing your bait.

badbrad2186 · « **Reply #5 on:** Dec 28, 2020, 04:22 PM »

Quote from: RStock521 on Dec 28, 2020, 10:28 AM

That is great to hear about their customer service going above-and-beyond. I may be in the market for a camera this year, and I'll check them out first after hearing this.

I like it and it's clear great picture quality but hard to locate the jig so this year I'm switching to the 360° lens. Didn't have to upgrade to the 9 inch screen or any of that just getting the 360° lens. I'll let everyone know how it works out but I imagine I will have changed my fishing game for life now. Once my son realizes that he can watch the bite and set the hook I'll have to buy a second one or get a flasher

joefishmore · « **Reply #6 on:** Dec 28, 2020, 04:39 PM »

Quote from: VTLakers on Dec 28, 2020, 10:51 AM

Ive had my Eyoyo for over two years now any I love it. (Cheapest one off amazon) I didnt have high hopes for it but it is excellent and very clear. I use it when I go for Lake trout. It is awesome watching them go vertical chasing your bait.

How deep does it go ?

badbrad2186 · « **Reply #7 on:** Dec 28, 2020, 04:41 PM »

Quote from: joefishmore on Dec 28, 2020, 04:39 PM

How deep does it go ?

You can get it in 50 or 100 feet

fishinator · « **Reply #8 on:** Dec 28, 2020, 04:42 PM »

Friend of mine has one with the regular camera. Really nice unit for the price. When my old fishTV dies I will be getting one for sure. They are a site sponsor too.

badbrad2186 · « **Reply #9 on:** Dec 28, 2020, 04:49 PM »

Quote from: fishinator on Dec 28, 2020, 04:42 PM

Friend of mine has one with the regular camera. Really nice unit for the price. When my old fishTV dies I will be getting one for sure. They are a site sponsor too.

Yes they are a site sponsor even if they weren't they have the best customer service I mean the best of anything I have ever bought.

GBguy · « **Reply #10 on:** Dec 28, 2020, 05:18 PM »

I just pulled the trigger on the basic 50' model with the 7" screen and no recording. Under $150 on Amazon with taxes. I had an Aqua Vu 715c for a season and sold it after using it 1 year for sturgeon spearing, but regretted getting rid of it. My daughter is almost 6 and I think a camera will definitely help hold her interest.

Good to know they have good customer service if I have a problem with it. Should be here in a few days.

badbrad2186 · « **Reply #11 on:** Dec 28, 2020, 05:42 PM »

Quote from: GBguy on Dec 28, 2020, 05:18 PM

I just pulled the trigger on the basic 50' model with the 7" screen and no recording. Under $150 on Amazon with taxes. I had an Aqua Vu 715c for a season and sold it after using it 1 year for sturgeon spearing, but regretted getting rid of it. My daughter is almost 6 and I think a camera will definitely help hold her interest.

Good to know they have good customer service if I have a problem with it. Should be here in a few days.

No not good Great customer service

Kevin23 · « **Reply #12 on:** Dec 29, 2020, 12:58 PM »

Quote from: badbrad2186 on Dec 28, 2020, 08:24 AM

I just want to say this this the best customer service I have ever experienced in my life last year when I got the camera I wanted an extra battery so I contacted them to see how to go about getting one. Few emails back a forth and a review and a battery was at my door 4-5 days later. Fast forward to this year I want to upgrade to the 360° camera so I contact them again they wanted my order number and they were gunna send me the 360° I camera. I said I can't allow you to send me the camera free as they sent me a free second battery. Keep up the great customer service as you have a customer for life.

Thank you
BadBrad

Time out.. they traded you a spare battery for a positive review?

Stickhick86 · « **Reply #13 on:** Dec 29, 2020, 01:17 PM »

I just ordered the 9" with dvr and 50 ft cable today. Looking forward to trying it out this season. I still have my av micro 2 for back up

badbrad2186 · « **Reply #14 on:** Dec 29, 2020, 05:07 PM »

Quote from: Kevin23 on Dec 29, 2020, 12:58 PM

Time out.. they traded you a spare battery for a positive review?

Correct he wanted to send me a free 360° camera this year and I wouldnt let him. The lens only not the whole set up as all I needed was the lens

Stickhick86 · « **Reply #15 on:** Dec 31, 2020, 07:34 AM »

Very impress with the shipping of this company, My camera is out for deliver as I type this from work. Can't wait to walk on water and try this bad boy out. Hopefully will get some good video footage with it.

badbrad2186 · « **Reply #16 on:** Dec 31, 2020, 08:07 AM »

Quote from: Stickhick86 on Dec 31, 2020, 07:34 AM

Very impress with the shipping of this company, My camera is out for deliver as I type this from work. Can't wait to walk on water and try this bad boy out. Hopefully will get some good video footage with it.

You won't be disappointed.

GBguy · « **Reply #17 on:** Dec 31, 2020, 09:15 AM »

I should be getting my camera today, too. I'm a little bummed the price dropped $11 a day or two after I ordered mine though. I'm tempted to order another at the cheaper price and use the one I get today, then return the newer one as my first.

badbrad2186 · « **Reply #18 on:** Dec 31, 2020, 09:19 AM »

Quote from: GBguy on Dec 31, 2020, 09:15 AM

I should be getting my camera today, too. I'm a little bummed the price dropped $11 a day or two after I ordered mine though. I'm tempted to order another at the cheaper price and use the one I get today, then return the newer one as my first.

For the price they are is $11 really worth it. I mean contact them they been great to me they may refund you the $11

Stickhick86 · « **Reply #19 on:** Dec 31, 2020, 09:21 AM »

I asked them if they had a discount code for the 9" with dvr that I ordered and they said no but sent me a spare battery instead. I was very happy with how they accommodated my question. If the camera holds out like I have been hearing, they have a customer for life with me.

badbrad2186 · « **Reply #20 on:** Dec 31, 2020, 10:39 AM »

Quote from: Stickhick86 on Dec 31, 2020, 09:21 AM

I asked them if they had a discount code for the 9" with dvr that I ordered and they said no but sent me a spare battery instead. I was very happy with how they accommodated my question. If the camera holds out like I have been hearing, they have a customer for life with me.

I am still to need my second battery well out fishing but I'm planning an over night trip or 2 this year and I know I'll need it then. I only used mine one season and I love it. I had cabela's camera before this one and I hated it I use it 2 times and sold it. This one however I love the case it comes in and how user friendly it is .

Stickhick86 · « **Reply #21 on:** Jan 05, 2021, 07:27 AM »

So I got to test out my 9" camera on the ice Sunday morning. It worked amazingly. I couldn't be more happy with it. I was able to ice 22 trout, mostly fingerling and all brooks. It was a blast. Fished in just about 15 fow and could see perfectly. Thanks again Eyoyo for a great product.

Papa Sly · « **Reply #22 on:** Jan 05, 2021, 09:07 AM »

Quote from: Stickhick86 on Jan 05, 2021, 07:27 AM

So I got to test out my 9" camera on the ice Sunday morning. It worked amazingly. I couldn't be more happy with it. I was able to ice 22 trout, mostly fingerling and all brooks. It was a blast. Fished in just about 15 fow and could see perfectly. Thanks again Eyoyo for a great product.

inside a shelter or outside?