I figured it out, hold the black wing part on the top and pull up slightly while spinning the spool, it and a washer will pop off and the spool shaft drops right out the bottom. Took a syringe (minus the needle) and used it to shoot some new frabill sub zero grease in the tube. Surprisingly, there wasn't much need to do these even after 4 years of use. There was still plenty of grease in them from the factory.