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I mentioned this on another post. I got the gen three 2 years ago. Regulator leaked right out of the box. Called them and had a new one in the mail that day. Only thing I was unhappy about was the fact that I had to pay shipping. Guess they don't worry about customer retention! Keep it safe! JDL
I bought a demo model jiffy pro 4 lite that did not run or have any compression,1st thing I noticed was the crankcase breather tube was cracked in half so I emailed jiffy and they told me they didn't know how because it went thru their service department.then referred me to a local jiffy service center which I took the powerhead to.1 week later I went to the service center and the guy told me it had a cracked cylinder head and that was the last jiffy he would ever work on because jiffy wouldn't answer the phone to get parts under warranty.i emailed them again and the guy gave me another service center to take it too.no way I got on the phone and got the nicest jiffy rep lady that said it should've never went that far and she would send a new powerhead and send mine back.which is what I tried all along to jiffy online.i guess my point is get a hold of the right person on the right day and jiffy customer service is good with me.i know my old jiffys seem more reliable than the new china jiffys tho.