Another plug for Vexilar customer service.

[ship of fools]

I bought a used Vex last week with the tri beam ducer which was cracked. One phone call and a week later i am the proud owner of a brand new tri beam transducer 

It literally couldn't have been any easier or smoother!

[SpitzoMT]

These days it's always good to hear of any company that takes care of the customer because it seems to be becoming a rarity anymore.

Enjoy your new ducer & be safe out there !!

[BobOlink]

same here called on a Monday, mailed old ducer on tues  new one in my box by Monday great service.

[3300]

whats the problem with these cracking?

[DR.SPECKLER]

whats the problem with these cracking?

the older ones that had a red band around them that had tribeam in white lettering .the 1st edition ducers. that red band would crack because of the brittle material used.vexilar went with a different company to make those older tri beams and has went back to the original ducer maker with no problems.the new tribeam looks just like a proview except it has a red bottom with no red plastic ring around it.

[3300]

interesting.
thanks!