clam parts priceing

[stumper]

Awhile back I posted that I was trying to contact Clam Corp. via email about some parts I needed. After about a week of NO reply ,I mentioned it here. I was given Clam corps phone number and heard a lot of theories as to why they hadnt replied. I patched the tubes together so that I could use it and waited for a reply from the email. I did not call because I wanted to see how long it would take to get a reply.After 15 days I resent the email and added that I had been waiting 15 days for a reply and noted that if they were not going to reply to emails they should remove their customer SERVICE email from their web site. I got this reply.

Cost break down-

Hoop - $29.95

RH Leg - $14.95

 

S&H varies, usually $20-25

 

Please call customer service Monday-Friday, 8-5 Central Standard, and they can help you get squared away. Sorry for the long reply time on your email.



Does anyone else think these prices are a bit high? 45 bucks for about 5 bucks worth of material. Especially the shipping?Hmmmm I think its time to look into another brand of shack.

[beerduck]

yes clam ice fishing tents are awesome! but i also thought that they are not indistructable so i started looking at prices for repair or replacements and im glad nothing has broke yet but repairing shouldnt cost this much and I beleive they know this>

[fishingking]

AS much as I love Clam shacks i think they area alittle pricey  maybe if we bouycott and stop buying the shacks the price will go down some ? ? ?  Its redicilious though how cheap some of the parts are esp certain whole sale replacement parts.

take aquavu for example had to get a new screen  for the camera with 120 ft of cable total cost new around $300    the new screen including the plug in  hookups o nthe side $68 for the part 80 with the shipping seemed pretty cheap 

if you need it that bad you will pay and maybe thats there mentality

fk

[stumper]

Well ,I dont need it that bad,I just thought I would support a company I had previously been happy with.Instead I will make due till this summer and make my own replacement tubes.I will definetly reconsider what brand of shack I purchase when this one takes its final trip to the ice.I have always bragged about my yukon to others ,and it is a sweet shack,just hope nothing ever happens to it, or its gonna be spendy.

stump

[willbilly]

AkDan - What is the most popular ortable up there ?

[roverowner]

Maybe you could buy some conduit and a bender and make your own.  Doesn't seem like it's a proprietary material that they're using. 

[stumper]

Maybe you could buy some conduit and a bender and make your own.  Doesn't seem like it's a proprietary material that they're using. 

Thats what im doing,but I was so happy with my clam I thought i would give them a little more bussiness.Guess they dont want it.

stump

[LoneWolf]

I contacted Clam (with this link) about these complaints and recieved a reply :

" Thanks for the heads up Doug.  I’m going to get on this.
Sarah "

I've dealt with Sarah in the past and she's top-notch. Hopefully she can resolve some of these issues ! 

Doug >))))>



 

[chowdah]

I repaired my Clam 5600 with 3/4'' electrical conduit tube. Worked good and I dont think it will ever break! Its 12 years old used every winter and first repair. I just bought another Clam a 6800 the fabric seems better even though the old fabric has held up. They are pricey! I only bought the new one cause the dealer had discounted it by 40% so it was too good to pass up. I guess the warm winter helped me there!

[coldbum]

LoneWolf,

thanks for your time man, this site is first class!  I like to see the leverage Iceshanty.com holds in the ice fishing community... and its just going to get better!

I am having some problems with my HT Portable wanna give them a call also? (J/k_)

c0lDBum

[LoneWolf]

I'm glad everything worked out !